Monetized OSS · rank #17 of 1113

freescout-help-desk/freescout

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

★ 4.6k · licence AGPL-3.0 · last commit 2026-09-27 · GitHub · more by freescout-help-desk

Total score: 76.3 / 100

Bucket	Score (0–100)
Maintenance (weight 0.4)	74.0
Community (weight 0.35)	62.0
Quality (weight 0.25)	100.0

Signal breakdown

Signal	Raw value	Score (0–1)	Weight in bucket
author_track_record	3.661	0.699	0.15
bus_factor	0.024	0.024	0.15
ci_configured	1.0	1.0	0.3
commit_frequency_90d	5.69	0.824	0.2
contributors_12mo	2.565	0.513	0.25
days_since_last_commit	0.856	0.856	0.25
forks_log	2.858	0.587	0.15
license_osi	1.0	1.0	0.2
median_issue_close_days	0.789	0.789	0.15
median_pr_close_days	0.724	0.724	0.15
open_closed_issue_ratio	0.578	0.578	0.1
readme_present	1.0	1.0	0.2
release_cadence	51.0	0.51	0.15
stars_log	3.66	0.984	0.3
tests_present	1.0	1.0	0.3

← Back to Monetized OSS

Embed your score

Maintainer? Put this badge in your README — it links back to this scorecard and refreshes with every nightly run.

[![scorecard](https://scorecards.monetize-oss.com/badges/monetized/freescout-help-desk__freescout.svg)](https://scorecards.monetize-oss.com/projects/freescout-help-desk__freescout.html)